Island Acres Resort • 38339 US Hwy 50 • Gunnison, CO 81230 • 970.641.1442
reservations@islandacresresort.com

The Policies of Island Acres

  • A 72-hour cancellation notice is required for a full refund. For a cancellation with less than 72-hours notice, a fee of one night’s stay or half of the reservation, whichever is greater, will be billed to the credit card on file.
  • For no cancellation notice, the full value of the stay will be billed to your credit card.
  • We cannot accept e-mail cancellations.
  • Large group reservations require a 90-day cancellation notice.
  • Large groups will need to provide a different credit card number for each room reservation or pay in full prior to the 90-day cancellation period.
  • All reservations are secured with a credit card.
  • Visa, Master Card, and Discover are accepted. And we take cash!
  • We hope you will understand that we must ask that all accounts be paid in full on the day of arrival.
  • Guests must clean up any cooking mess that they create in the kitchens. Guests will be assessed additional cleaning charges of $25 a hour for rooms that require longer than typical cleaning time.
  • All of our rooms are non-smoking rooms. Guests who smoke in a non-smoking room will be assessed a $500 cleaning fee to restore the room. Smoking is permitted on the patio areas.
  • In order to make everyone’s stay pleasant, quiet time is 10:00 PM to 7:00 AM. Anyone failing to comply with the above will be required to leave immediately without refund.
  • Check-in time is from 3:00 PM to 8:00 PM. If your arrival is going to be after 8:00 PM, please let us know so that we can make arrangements.
  • Checkout time is 10:00 AM.
  • This property is privately owned and the management reserves the right to refuse service to anyone.
  • We reserve the right to change our policies on an "as needed" basis as we address issues and concerns brought to us by guests, staff and observations.
  • We will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind.
  • Pet Policies
    The vast majority of the pet owners who have stayed with us over the years are wonderful with delightful pets. Our policies are designed to help keep our expenses low so that we can continue to make it affordable for those owners to travel with their pets.

    Liability Issues: Pet owners are responsible for any damage or injuries caused by their pets. Island Acres is not responsible for your pets’ misbehavior to other guests, pets, employees or members of the community.

    Noise/Disruptive Complaints: Barking or noise that is disruptive to other guests is unacceptable. After two (2) noise or disruptive complaints, the guest will be asked to make alternate arrangements for their pet with the local pet sitting service at the neighborhood vet clinic. Guests who are asked to leave due to a noisy pet will not receive a refund.